Please see Appendix G: Risks and Risks Response for more information on CATSA’s enterprise risks, including definitions of the key corporate risks outlined below.
Capacity risk: CATSA staff capacity
Despite the positive impacts on staff capacity stemming from the addition of eighty-four full-time equivalent positions, CATSA may face a sustained staff capacity risk over the planning period as a result of dynamic operational pressures, numerous corporate priorities, and labour market conditions, among other factors.
Service delivery through third parties risk: Dependence on outsourced screening services, equipment maintenance services or major suppliers
CATSA’s current ASSAs are set to expire at the end of March 2024. With that in mind, the organization is focused on implementing new ASSAs by April 1, 2024. CATSA transitioned the maintenance of most of its screening equipment from NAV Canada to KPrime Technologies in 2023/24. While supply chains for screening equipment parts and maintenance provider staffing levels have stabilized in the past year, there are still some areas of risk.
Stakeholder relations risk: CATSA’s reputation
CATSA operates in a highly integrated environment, and understands that its success requires ongoing collaboration with government and industry partners, stakeholders, and consultations with the public at large.
The organization continues to prioritize positive collaboration within its regulatory framework, and working closely with Transport Canada. CATSA is committed to collaborating with all of its partners to enhance operations and improve the passenger experience.