The theme of this year’s annual report, “Resilience and Adaptation”, describes CATSA’s commitment to fulfilling its mandate during a period of change as the pandemic pressed on for a second year. The resilience and adaptation with which CATSA has responded is a direct testament to the dedication of its employees, screening contractors and screening officers. On behalf of the Board of Directors, I extend my gratitude and appreciation for this collective resolve as we continue to support the air travel industry’s recovery efforts.
The impact of the pandemic has been immense – not just from an industry or operational perspective, but a personal one as well. Over the last year, the Board has been especially focused on the health and well-being of CATSA employees within an environment that is equitable and inclusive. The importance of a diverse workforce cannot be understated and we are striving to establish a foundation for success that allows CATSA’s employees to work and thrive in a culture where diverse perspectives and experiences lead their work forward and where uniqueness is celebrated.
This was very much in mind, as we focused on maintaining momentum in achieving CATSA’s corporate priorities while planning for the future. Board members, in collaboration with CATSA’s Senior Management team, industry stakeholders and Transport Canada, came together to discuss industry recovery and to plan for the immediate and longer-term future. While we can only hope that the worst of the pandemic is behind us, one thing is certain. CATSA’s commitment to the safety of those working in and travelling through Canadian airports remains unchanged and is very much at the forefront of its renewed five-year corporate plan.
While it is important to look ahead, I would like to recognize and thank our board members for their unwavering commitment and contributions over the past year. As chairperson, I am continually impressed with their work and their dedication to ensuring CATSA is well positioned for the future.
I would also like to acknowledge CATSA’s partners in the air travel industry and underline the importance of our continued collaboration and mutual support as we work together to ensure our collective success.
Finally, I once again thank CATSA’s entire staff, including those at CATSA headquarters and those working in airports at CATSA’s regional offices, along with front-line screening personnel. The Board is impressed by all those employees who demonstrated agility and strong work ethic over the course of the past year and, indeed, throughout these challenging times.
I look forward to the coming year and alongside of the Board, we stand ready to continue our work of ensuring that CATSA remains positioned at all times. We also look forward to celebrating CATSA’s 20th anniversary, which will present an opportunity to reflect on past achievements and build momentum for continued success.
Marguerite Nadeau
Chairperson