CATSA functions, programs and activities

Pre-Board Screening (PBS) is the most public and visible of Canadian Air Transport Security Authority’s (CATSA’s) mandate. At airport checkpoints across the country, security screening of passengers and their belongings are conducted by CATSA’s Screening Officers. Passengers are screened before they enter the sterile area of an airport terminal. Screening Officers use a variety of screening technologies and procedures to examine passengers and their belongings, making sure that they are not carrying potentially dangerous items, such as firearms, incendiary devices and explosives. No objects or materials that are on Transport Canada’s Prohibited Items List are allowed on board an aircraft to eliminate the possibility that they could be used to cause harm. Investments in new leading-edge technology and training of the Screening Officer workforce, combined with continuously improving operational procedures, ensure that CATSA’s PBS remains compatible with its international partners in aviation security.

Pre-Board Screening Class of Record

Description: This class of records describes records related to the development, management, operation, delivery and evaluation of security screening of passengers and their belongings at airports. Activities include boarding pass security screening, security incident response, threat image projection training programs, as well as complaints and claim reporting related to pre-board screening, hold-baggage screening and non-passenger screening processes. Records include Pre-Board Screening (PBS) checkpoint wait times, screening officer and equipment testing, as well as pilot projects for the implementation of PBS technologies.

Document Types: Aviation regulations and amendments, agreements such as Airport Screening Services Agreements, audit and evaluation reports, contracts, correspondence, claims, complaints, decision records, directives, guidelines, incident reports, memoranda of understanding, information sharing agreements, memoranda of understanding, performance monitoring, pilot project documentation, plans, policies, standard operating procedures, quality assurance, reports, research, standards, statistics, strategies, Closed Circuit Television (CCTV) footage, recorded visual images.

Record Number: CATSA OF1-00

Boarding Pass Security Screening Personal Information Bank

Description: This bank describes information that is related to the verification and validation of boarding passes. As per Transport Canada regulations, the Canadian Air Transport Security Authority is responsible for verifying the validity of boarding passes used by the travelling public at Canadian airports. The personal information may include name and airport code (origin and destination), selectee indicator, air carrier, flight number, date of flight, time of scan, checkpoint, security lane, seat number and check-in sequence number.

Note: Information may be stored in the following internal systems / databases: Boarding Pass Security System and Service Monitoring and Recording Tool.

Class of Individuals: Passengers travelling at airports equipped with the Boarding Pass Security System.

Purpose: The personal information is used to administer the pre-board screening program and ensure no fraudulent boarding passes are used to gain access to the sterile area of airport terminals. Personal information is collected pursuant to Section 3, Part 1, and Division 7 of the Canadian Aviation Security Regulations, 2012 and Section 6 of the CATSA Act.

Consistent Uses: The information may be used or disclosed for the following purposes: reporting to senior management, security, statistical, and for the resolution of complaints from the travelling public. Personal information may be matched with Closed Circuit Television footage or the Service Monitoring and Recording Tool to identify individuals involved with incident claims and / or complaints; Refer to CATSA PPU 110 Passenger and Non-Passenger Complaint and Claim Reporting. Personal information may be shared with the RCMP or local law enforcement when a passenger is using a fraudulent boarding pass or a security incident has occurred; Refer to CATSA PPU 120 Aviation Security Incident Reporting. Personal information may be shared with air carriers to inform them of their passengers who have presented for Pre-Board Screening. Personal information may be disclosed to airport authorities for security purposes.

Retention and Disposal Standards: Routine personal information is considered transitory and is retained for 30 days, while personal information associated with specific incidents that are the subject of investigation or follow-up is retained for at least 24 months since its last administrative use.

RDA Number: DA 2017/007
Related Class of Record Number: CATSA OF1-00
TBS Registration: 20120170
Bank Number: CATSA PPU 100

Passenger and Non-Passenger Complaint and Claim Reporting Personal Information Bank

Description: This bank describes information that is used in support of the resolution of passengers' and non-passengers’ claims and complaints about the service they received during the Pre-Board Screening, Hold-Baggage Screening, or Non-Passenger Screening process. The personal information may include name, contact information, other identification numbers, physical attributes and language, gender, travel history, complaint and incident details, opinions and views, x-ray images of baggage and closed circuit television footage. Medical information may be provided with some claims or complaints.

Note: In addition to the requirements specified on the Treasury Board of Canada Secretariat Personal Information Request form, individuals requesting information described by this bank must provide case number or the type of incident, the location, and date of the incident. Information may be stored in the following internal systems / databases: Enhanced Per Agent Service; Service Monitoring and Recording Tool; and the Call and Incident Data Collection System.

Class of Individuals: General public, passengers, non-passengers, and screening officers.

Purpose: The personal information is used to resolve claims and complaints. Personal information is collected pursuant to Part 1 of the Canadian Aviation Security Regulations, 2012.

Consistent Uses: The information may be used or disclosed for the following purposes: reporting to senior management and statistical. Personal information may be matched with Closed Circuit Television footage or the Boarding Pass Security System to identify individuals involved with claims and complaints. Personal information may be utilized by human resources officials and managers, as required, to determine appropriate action and to support decisions regarding discipline or investigations; refer, for example, to CATSA PPU 130 Screening Personnel Decertification. Personal information may be used by CATSA personnel to investigate Screening Officer performance events; Refer to CATSA PPU 950 Learning Management. Passenger and Non-Passenger claims related to bodily injury and property damage may be disclosed to CATSA’s insurance providers. Personal information may be used by CATSA personnel to investigate actual or suspected aviation security incidents; Refer to CATSA PPU 120 Aviation Security Incident Reporting.

Retention and Disposal Standards: Records will be retained for six years after the case is resolved. 
RDA Number: DA 2017/007
Related Class of Record Number: CATSA OF1-00, CATSA OF1-01, and CATSA OF1-02
TBS Registration: 20120445
Bank Number: CATSA PPU 110

Aviation Security Incident Reporting Personal Information Bank

Description: This bank describes information that is related to aviation security incidents. An "aviation security incident" is defined as an actual, attempted, threatened or suspected unlawful act which would result in the interference with, a breach of or malfunction in the civil aviation security system. Such incidents include but are not limited to: hijackings, attempted hijackings, explosions, the discovery of non-permitted items, explosive substances or incendiary devices and specific threats against the aerodromes or air carriers. The personal information may include name and contact information of the individuals suspected to be involved in an aviation security incident, or involved with reporting, initiating, investigating, resolving, an aviation security incident and the airport code (origin and destination), selectee indicator, air carrier, flight number, date of flight, or source of check-in and boarding pass issuance of those individuals, as well as personal information included in incident details, x-ray images of baggage and closed circuit television footage.

Note: In addition to the requirements specified on the Treasury Board of Canada Secretariat Personal Information Request form, individuals requesting information described by this bank must provide the location, description of, time and date of the aviation security incident. Information may be stored in the following internal systems / databases: Call and Incident Data Collection System, Enhanced Per Agent Service and Service Monitoring and Recording Tool.

Class of Individuals: General public, CATSA employees, screening officers, air carrier employees, airport employees, emergency response personnel and law enforcement personnel.

Purpose: The personal information is used to respond, investigate and review aviation security incidents that occur during the screening of passengers, non-passengers and baggage. Personal information is collected pursuant to Part 1 of the Canadian Aviation Security Regulations, 2012.

Consistent Uses: The information may be used or disclosed for the following purposes: safety and security. Inadvertent discoveries of passengers carrying large sums of money on an international/transborder flight, narcotics, illegal tobacco products or other passenger allegations of theft may be disclosed to law enforcement or Transport Canada. Personal information may be matched with Closed Circuit Television footage or Boarding Pass Security System to identify individuals involved with or in aviation security incidents or to resolve passenger or non-passenger complaints; Refer to CATSA PPU 110 Passenger and Non-Passenger Complaint and Claim Reporting Personal Information Bank. Personal information may be shared with the RCMP, local law enforcement agencies or Transport Canada for incidents suspected to be criminal offences; refer to RCMP PPU 005 Operational Case Records. Personal information may be used by CATSA personnel to investigate Screening Officer performance events; Refer to CATSA PPU 950 Learning Management. CCTV footage of aviation security incidents involving the discovery of a prohibited item during the screening process may be used for training purposes.

Retention and Disposal Standards: Records will be retained for six years after the case is resolved.
RDA Number: DA 2017/007
Related Class of Record Number: CATSA OF1-00, CATSA OF1-01, and CATSA OF1-02
TBS Registration: 2012446
Bank Number: CATSA PPU 120

Threat Image Projection System Performance Program Personal Information Bank

Description: This bank describes information that is related to the Threat Image Projection System (TIPS) Performance Program. TIPS is a software program designed to advance Screening Officer (SO) proficiency by providing more exposure to threats on a regular basis, and to track SO performance. The TIPS Performance Program is designed to monitor and assess Screening Officer and Screening Contractor performance, enhance security screening effectiveness, efficiency, consistency, customer satisfaction, reduce operational risks by identifying service delivery failures in a timely manner and to take timely action when quality deficiencies are identified. The personal information may include name and Learning Management System (LMS) number, password, TIPS log-in history, TIPS score, and TIPS performance metrics.

Note: In addition to the requirements specified on the Treasury Board of Canada Secretariat Personal Information Request form, individuals requesting information described by this bank must provide the LMS Number.

Class of Individuals: Screening Officers.

Purpose: The personal information is used to administer the TIPS Performance Program. Personal information is collected pursuant to paragraph 6(1) of the CATSA Act.

Consistent Uses: The information may be used or disclosed for the following purposes: safety, security, statistical, or used to validate Screening Officer credentials. Personal information may be matched with Closed Circuit Television footage to identify individuals involved with aviation security incidents; Refer to CATSA PPU 120 Aviation Security Incident Reporting. Personal information may be shared with CATSA's Local Decision Board or National Decision Board to investigate a performance event or vary, suspend, or cancel a Screening Officer's certification; Refer to CATSA PPU 950 Learning Management or CATSA PPU 130 Screening Personnel Decertification. Personal information may be shared with the RCMP or local law enforcement agencies for incidents suspected to be criminal offences; Refer to RCMP PPU 005 Operational Case Records and CATSA PPU 120 Aviation Security Incident Reporting. Personal information may be shared with Screening Contractor personnel for performance management purposes.

Retention and Disposal Standards: Under development RDA Number: Under development
Related Class of Record Number: CATSA OF1-00, CATSA OF1-01 and CATSA OF1-02
TBS Registration: 20140067
Bank Number: CATSA PPU 160

In addition to screening passengers and their carry-on baggage, Screening Officers use specialized equipment to screen passengers’ checked baggage.

A vital layer of security to protect the travelling public, Canadian Air Transport Security Authority’s (CATSA’s) Hold-Baggage Screening (HBS) activities involve the purchase and integration of equipment into an airport’s baggage handling system, equipment operation and maintenance, and management of Screening Officer training on the detection equipment. CATSA also conducts ongoing testing and evaluation of new equipment and technologies, and performance measuring and monitoring of its HBS processes and systems.

Hold-Baggage Screening Class of Record

Description: This class of records includes those related to the development, management, operation, delivery and evaluation of security screening of passenger checked baggage at airports. Activities include security incident response, complaints and claim reporting related to hold-baggage as well as hold-baggage and non-passenger screening processes. Records include the development of standards / packaging requirements for travelling with checked baggage, including non-permitted and prohibited items, screening officer and equipment testing.

Document Types: Aviation regulations and amendments, agreements, such as Airport Screening Services Agreements, directives, information sharing agreements, Closed Circuit Television (CCTV) footage, claims, complaints, contracts, correspondence, decision records, guidelines, incident reports, memoranda of understanding, performance monitoring, pilot project documentation, plans, policies, procedures, quality assurance, reports, research, standards, statistics, and strategies.

Record Number: CATSA OF1-02

CATSA is responsible for random screening of non-passengers accessing restricted areas of an airport’s terminal building in accordance with the Canadian Aviation Security Regulations. A more stringent International Civil Aviation Organization (ICAO) standard for screening and security controls for non-passengers came into effect in July 2013. The ICAO standard requires member countries to ensure that non-passengers and items they carry are subject to screening and security controls, prior to entering restricted areas serving international air operations. CATSA increased its non-passenger screening operations at Canadian airports serving international flights when the more stringent international standard was introduced in July 2013. Non-Passenger Screening minimizes the risk of non-passengers bringing prohibited items through to restricted areas, resulting in a more secure environment for the travelling public and non-passengers working in the air terminal building. Non-passengers include but are not limited to: flight and cabin crews; airline customer service personnel; airport crews; caterers; maintenance workers; baggage handlers and other airport staff.

Non-Passenger Screening Class of Record

Description: This class of records includes those related to the development, management, operation, delivery and evaluation of security screening of non-passengers and their belongings at airports. Screening occurs at doors leading into restricted areas and at random within those zones. In addition, several checkpoints equipped with biometric technology are located at some of the largest airports.

Document Types: Aviation regulations and amendments, agreements, such as Airport Screening Services agreements, Closed Circuit Television (CCTV) footage, claims, complaints, contracts, correspondence, directives, emergency procedures, guidelines, incident reports, performance monitoring, pilot project documentation, plans, policies, standard operating procedures, quality assurance, reports, research, standards, statistics, and strategies.

Record Number: CATSA OF1-01

The Restricted Area Identity Card (RAIC) is a security pass issued by local airport authorities to all individuals working in restricted areas at Canada’s 32 major airports. To be issued a RAIC, the individual is required to have a Transportation Security Clearance from Transport Canada. The card, which must be carried and displayed at all times, stores fingerprint and iris biometric identifiers used to verify an individual’s identity before entering the restricted area. The RAIC program includes the cards, the fingerprint and iris readers installed at airport terminals, and a network infrastructure that links the airports and Transport Canada to a secure central database. CATSA is responsible for developing and maintaining the RAIC enrolment system, installing and maintaining the fingerprint and iris readers at airport terminals, and the network infrastructure.

Restricted Area Identity Card Class of Record

Description: This class of records includes those related to the development, management, operation, delivery and evaluation of the Restricted Area Identity Card program. Accordingly, records may include documentation about biometric templates and the data architecture and design of the RAIC system. Note that the application process for a Restricted Area Identity Card is managed by the airport authorities and requires the applicant to have a Transportation Security Clearance from Transport Canada. CATSA does not have access to any personal or biometric information about individuals applying for or receiving a RAIC. CATSA is responsible for the delivery and evaluation of the RAIC program. The airport is the final authority that determines access to the restricted areas of the airport.

Document Types: Restricted Area Identity Card, agreements, contracts, correspondence, evaluations, plans, standard operating procedures and emergency procedures.

Record Number: CATSA OF3-03

From July 31, 2020 to August 9, 2021, CATSA was mandated by the Interim Order Respecting Certain Requirements for Civil Aviation Due to COVID-19 (“Interim Order”), pursuant to section 6.41(1) of the Aeronautics Act to conduct temperature screening.

This activity was undertaken to protect the public health of Canadians by screening passengers and non-passengers at selected airports by identifying those who had a temperature that exceeded a threshold established by Transport Canada. Moreover, these individuals who have a second temperature reading that exceeded the threshold were not permitted to board an aircraft for a flight originating in Canada or enter a restricted area at any aerodrome in Canada for a period of 14 days after the denial, unless they provided a medical certificate certifying that their elevated temperature is not related to COVID-19. This initiative collected personal information directly from the individual only if the individual was denied access following a second failed temperature screening.

Temperature screening occurred in two steps. The first step was to complete temperature screening using an infra-red (“IR”) camera or an IR thermometer. If the passenger or non-passenger did not have an elevated temperature after this first step, they were permitted to proceed through to security screening. It should be noted that during cold weather, when temperature screening is conducted at a Non-Passenger Vehicle Screening Checkpoint, if it was not possible to obtain a temperature reading on a non-passenger, they were asked health check questions to determine if they can enter the screening checkpoint. If the non-passenger passed the health check, they were permitted to proceed through to security screening.

No personal information about a passenger or non-passenger was collected if they passed the first screening without an elevated temperature, or if they successfully passed the health check. However, if an elevated temperature was detected, the second step was to use a handheld non-contact IR thermometer following a ten minutes waiting period. If an individual exceeded the temperature threshold after the second reading or if they failed the health check, they are denied entry to the restricted area. Furthermore, they were not permitted to board an aircraft for a flight originating in Canada or enter a restricted area at any aerodrome in Canada for a period of 14 days after the denial, unless they provided a medical certificate certifying that their elevated temperature was not related to COVID-19.

Temperature Screening Class of Records

Description: This class of records includes those related to the development, management, operation, delivery and evaluation of activities related to temperature screening of passengers and non-passengers.

Document Types: Aviation regulations and amendments, agreements such as Airport Screening Services Agreements, contracts, directives, forms, guidelines, incident reports, standard operating procedures, performance monitoring, quality assurance, reports, Closed Circuit Television (CCTV) footage, recorded visual images.

Record Number: CATSA OF1-04

Description: This bank describes personal information related to the provision of employee access passes, including but not limited to employee name, biometric information (e.g., facial scan templates), work location, expiry date, and unique employee identifier.

Class of Individuals: Individuals employed by the Canadian Air Transport Security Authority (CATSA), including full and part time employees, contractors and students.

Purpose: Personal information described in this bank is used to maintain access controls that protect the physical security of CATSA facilities across Canada. Personal information is collected pursuant to s. 6 and s. 25 of the Canadian Air Transport Security Authority Act.

Consistent Uses: The information may be used or disclosed to assist security officials in the monitoring of activities and/or the issuance of access passes. Information may be used for identification purposes in support of personnel security screening. Additionally, records may record entry and exit times from facilities and may be used in the event of security-related incidents such as thefts or emergency situations. In such cases, this information may be shared with appropriate law enforcement agencies, emergency workers, appropriate staff relations officers, or investigative bodies for further investigations, charges or disciplinary actions.

Retention and Disposal Standards: Records are kept for two years after an employee’s departure date and then securely destroyed. If an employee’s security clearance is denied or revoked, the records will be retained for ten years after the date of employee departure.

RDA Number: Under development
Related Class of Record Number: CSEC03-02 or PRN 931
TBS Registration: TBD
Bank Number: CATSA PPU 190

Through Ministerial Direction, CATSA has the authority to screen cargo, with a goal to keeping people secure and cargo free from tampering at every stage of the journey. CATSA accepts cargo from commercial air carriers during off-peak times at specified aerodromes and screens it according to the procedures set out in the Transport Canada regulations.

Air Cargo Screening Class of Record

Description: This class of records includes those related to the delivery of air cargo security screening at select airports across Canada.

Document Types: Memorandum of understanding, correspondence, statistics, procedures, reports, logs, notification cards, and training materials.

Record Number: CATSA OF1-02-02

CATSA provides training and support to improve the efficiency and capabilities of Screening Personnel as well as Screening Officer certification. Through the National Decision Board, in accordance with the CATSA Act, CATSA has the authority to vary, suspend, or cancel a Screening Officer's certification if it determines that the officer no longer meets the criteria in respect of which they were certified.

Learning and Performance Class of Records

Description: This class of records includes those related to the National Training and Certification Program which CATSA oversees to ensure conformity to standard operating procedures and screening to improve the efficiency and effectiveness of the programs without compromising the security and safety of the travelling public. Related records include information about the development and implementation of the program, design of pre-selection testing tools, the certification process, recertification and continuous professional development programs for screening officers across Canada.

Document Types: Aviation regulations and amendments, agreements , application forms, best practices, contracts, correspondence, course delivery, curriculum design and development, decision records, directives, evaluations, guidelines, memoranda of understanding, on-the-job training program, performance monitoring, plans, policies, training courses, standard operating procedures, reports, research, standards, statistics, strategies, and training.

Record Number: CATSA OF1-09

Screening Personnel Decertification Personal Information Bank

Description: This bank describes information that is related to the Screening Officer decertification process. As a condition of employment, Screening Officers at Canada's airports must be certified by the CATSA. The CATSA National Decision Board has the authority to vary, suspend, or cancel a screening officer's certification if it determines that the officer no longer meets the criteria in respect of which they were certified. The personal information may include name, contact information, CATSA certification information, Learning Management System identification number and training and certification transcript, XRT3 training progress, details surrounding the nature of the misconduct and the performance improvement measures taken, legal advice, and opinions and views of, or about, individuals’ performance.

Class of Individuals: Screening personnel, travelling public, Screening Contractor employees and CATSA employees.

Purpose: The personal information is used to manage the screening personnel decertification process. Personal information is collected pursuant to sections 6(1) and 8(1) of the CATSA Act.

Consistent Uses: The information may be used or disclosed for the following purposes: reporting to senior management and Personal information may be matched with Closed Circuit Television footage to support cases brought before the National Decision Board. Personal Information may be shared with contracted security firms officials and managers, as required, to determine appropriate action and to support decisions regarding discipline or investigations. Personal information may be shared with law enforcement agencies for incidents suspected to be criminal offences.

Retention and Disposal Standards: Under development
RDA Number: Under development
Related Class of Record Number: CATSA OF1-09
TBS Registration: 20120209
Bank Number: CATSA PPU 130

Learning Management Personal Information Bank

Description: This bank contains information that is used in support of the training and certification program for screening officers. The personal information may include name, date of birth, gender, language, educational information, certification level, credentials, Transport Canada Security expiry date, Restricted Area Identity Card number along with effective date and expiry date, Learning Management System (LMS) identification number, performance events, assessments of a Screening Officer's ability to meet certification criteria, and signatures.

Note: Information may be stored in the following internal systems / databases: Learning Management System, Connexions, Threat Image Projection System, and X-Ray Tutor 3.

Class of Individuals: Individuals employed as Screening Officers by a Screening Contractor under contract with the Canadian Air Transport Security Administration (CATSA), Screening Contractor personnel, and CATSA personnel.

Purpose: The personal information is used to monitor and evaluate a Screening Officer’s progress through Screening Officer Foundations to ensure they meet and maintain their certification level. Personal information is collected pursuant to sections 6 (1) and 8(1) of the CATSA Act.

Consistent Uses: The information may be used or disclosed for the following purposes: program evaluation, training and statistics. LMS numbers may be used by Screening Officers to log-in to CATSA systems. Information may be shared with the Screening Contractor who employs the Screening Officer. Personal information may used to investigate a performance event or vary, suspend, or cancel a Screening Officer's certification; Refer to CATSA PPU 130 Screening Personnel Decertification.

Retention and Disposal Standards: Under development
RDA Number: Under development
Related Class of Record: CATSA OF1-09
TBS Registration: 20110282
Bank Number: CATSA PPU 950

Acquisition services involve activities undertaken to acquire a good or service to fulfill a properly completed request (including a complete and accurate definition of requirements and certification that funds are available) until entering into or amending a contract.

Procurement and Contracting Class of Record

Professional Services Contracts Personal Information Bank

Communications services involve activities undertaken to ensure that Government of Canada communications are effectively managed, well coordinated and responsive to the diverse information needs of the public. The communications management function ensures that the public—internal or external—receives government information, and that the views and concerns of the public are taken into account in the planning, management and evaluation of policies, programs, services and initiatives.

Communications Class of Record

Internal Communications Personal Information Bank
Public Communications Personal Information Bank

Financial management services involve activities undertaken to ensure the prudent use of public resources, including planning, budgeting, accounting, reporting, control and oversight, analysis, decision support and advice, and financial systems.

Financial Management Class of Record

Accounts Payable Personal Information Bank
Accounts Receivable Personal Information Bank
Acquisition Cards Personal Information Bank

Human resources management services involve activities undertaken for determining strategic direction, allocating resources among services and processes, as well as activities relating to analyzing exposure to risk and determining appropriate countermeasures. They ensure that the service operations and programs of the federal government comply with applicable laws, regulations, policies and plans.

Awards (Pride and Recognition) Class of Record
Recognition Program Personal Information Bank
Classification of Positions Class of Record

Staffing Personal Information Bank

Compensation and Benefits Class of Record

Attendance and Leave Personal Information Bank
Pay and Benefits Personal Information Bank

Employment Equity and Diversity Class of Record

Employment Equity and Diversity Personal Information Bank

Hospitality Class of Record

Hospitality Personal Information Bank

Human Resources Planning Class of Record

Human Resources Planning Personal Information Bank

Labour Relations Class of Record

Canadian Human Rights Act – Complaints Personal Information Bank
Discipline Personal Information Bank
Grievances Personal Information Bank
Harassment Personal Information Bank
Disclosure of Wrongdoing in the Workplace Personal Information Bank
Values and Ethics Code for the Public Service Personal Information Bank

Occupational Health and Safety Class of Record

Employee Assistance Personal Information Bank
Harassment Personal Information Bank
Occupational Health and Safety Personal Information Bank

Official Languages Class of Record

Official Languages Personal Information Bank

Performance Management Reviews Class of Record

Discipline Personal Information Bank
Employee Performance Management Program Personal Information Bank

Recruitment and Staffing Class of Record

Applications for Employment Personal Information Bank
Employee Personnel Record Personal Information Bank
Personnel Security Screening Personal Information Bank
Staffing Personal Information Bank
Values and Ethics Codes for the Public Sector and Organizational Code(s) of Conduct Personal Information Bank

Relocation Class of Record

Relocation Personal Information Bank

Training and Development Class of Record

Training and Development Personal Information Bank

Information management services involve activities undertaken to achieve efficient and effective information management to support program and service delivery; foster informed decision making; facilitate accountability, transparency and collaboration; and preserve and ensure access to information and records for the benefit of present and future generations.

Access to Information and Privacy Class of Record

Access to Information Act and Privacy Act Requests Personal Information Bank

Information Management Class of Record

Information technology services involve activities undertaken to achieve efficient and effective use of information technology to support government priorities and program delivery, to increase productivity, and to enhance services to the public.

Information Technology Class of Record

Electronic Network Monitoring Logs Personal Information Bank

Legal services involve activities undertaken to enable government departments and agencies to pursue policy, program and service delivery priorities and objectives within a legally sound framework.

Legal Services Class of Record

Management and oversight services involve activities undertaken for determining strategic direction and allocating resources among services and processes, as well as those activities related to analyzing exposure to risk and determining appropriate countermeasures. They ensure that the service operations and programs of the federal government comply with applicable laws, regulations, policies or plans.

Cooperation and Liaison Class of Record

Lobbying Act Requirements Personal Information Bank
Outreach Activities Personal Information Bank

Executive Services Class of Record

Executive Correspondence Personal Information Bank

Internal Audit and Evaluation Class of Record

Evaluation Personal Information Bank
Internal Audit Personal Information Bank

Planning and Reporting Class of Record

Materiel services involve activities undertaken to ensure that materiel can be managed by departments in a sustainable and financially responsible manner that supports the cost-effective and efficient delivery of government programs.

Materiel Management Class of Record

Real property services involve activities undertaken to ensure that real property is managed in a sustainable and financially responsible manner, throughout its life cycle, to support the cost-effective and efficient delivery of government programs.

Real Property Management Class of Record

Real Property Management Personal Information Bank

Travel and other administrative services include Government of Canada travel services, as well as those other internal services that do not smoothly fit with any of the internal services categories.

Administrative Services Class of Record

Parking Personal Information Bank

Boards, Committees and Council Class of Record

Members of Boards, Committees and Councils Personal Information Bank

Business Continuity Planning Class of Record

Business Continuity Planning Personal Information Bank

Disclosure to Investigative Bodies Class of Record

Disclosure to Investigative Bodies Personal Information Bank

Proactive Disclosure Class of Record

Hospitality Personal Information Bank
Travel Personal Information Bank

Security Class of Record

Identification Cards and Access Badges Personal Information Bank
Disclosure of Wrongdoing in the Workplace Personal Information Bank
Personnel Security Screening Personal Information Bank
Security Incidents and Privacy Breaches Personal Information Bank
Security Video Surveillance and Temporary Visitor Access Control Logs and Access Badges Personal Information Bank

Travel Class of Record Travel

Personal Information Bank